FAQs on Summary Proposal

The group decided to prepare a list of FAQs based on the Summary Proposal. This is in lined with what Alex shared with us in Day 1 - that is in order to gain insights, we need to question the questions... hope that the FAQs would be able to answer any unanswered questions arising from the proposal presentation this afternoon.

FAQs on SUMMARY PROPOSAL:
1. How much will this cost the government to implement?
A: If the goverment had started the hardware and software aplication, the learning will be FREE

2. What initial investment will be needed in the technology?
A: The hardware, computer/ laptop, able to access internet, headset/microphones

3. What training would be needed for staff to start to E learn?
A: Preferably Action Learning, basic computer skill, how to do internet searches, install sofware, upload and download file, sharing file, email, basic Microsoft skills

4. What speed of internet services would be required throughout Penang?
A: Wi-fi or land line would do

5. Will the government staff be ready for E learning? What are the skills needed?
A: In this globalization world with rapid changing in electronic technologies, I believe your staff be more or less ready, moreover human workforce need to equip with the skills in technology application to keep up-to-date

6. Do the government need to change a new set of server to cater for your e-learning?
A: No, preferable with internet accessible.

7. Will the staff need to go for long training - please specify the days of training so that we can plan to bring in backup staff.
A: No, just 2 days of briefing on Action Learning set and introduction of internet application.

8. Can you send me the text manual before hand and let me go through?
A: There are no text manuals, but everything is from online resources.

9. You mentioned so many software applications, if the government decided to purchase will it not be very costly?
A: Most of the mentioned software application are free online.

10. When can the staff reach their skills competency?
A: When the staff is able to collaborate, to share their ideas, and use the technologies wisely, they are deemed competent. Each individuals have their own learning pace and the learning of skills depends on the competency, knowledge and skills obtained by individuals.

11. How to implement it? Which government department to kick off first?
A: Immediately after the briefing, and any government department can choose to go first.